Sales Agreement

All users are deemed to have read and accepted the sales agreement when they complete their membership process.

pandaros.com.tr / It is the Virtual Sales Agreement between Fırat Tanrıverdi and the Customer.

Article – 1

The subject of this contract covers the rights and obligations of the parties in accordance with the provisions of the Regulation on the Principles and Procedures for the Implementation of Distance Contracts of the Law on the Protection of Consumers No. 4077, in relation to the sale and delivery of the product, the characteristics and sales price of which are specified below, which the seller sells to the buyer.

Article 2

SELLER INFORMATION

Fırat Tanrıverdi (Hereinafter referred to as the SELLER).

Article 3

BUYER INFORMATION

All members: All buyers who are members of Fırat Tanrıverdi e-commerce store pandaros.com.tr and make purchases. (Hereinafter referred to as BUYER or CUSTOMER).

Article 4

SUBJECT OF THE CONTRACT AND PRODUCT INFORMATION:

Type, Quantity, Brand/Model, Color, Number of Goods/Products or Services,

The Sales Price and Payment Method are as stated on the site, and these promises are subject to change without notice to the buyer.

Article – 5

GENERAL PROVISIONS

5.1 – The BUYER declares that he/she has read and is aware of the basic characteristics, sales price, payment method and all preliminary information regarding delivery of the contractual product specified in Article 4 and has given the necessary confirmation electronically.

5.2 – The product subject to the contract is delivered to the buyer or the person or organization at the address specified by the buyer within the period specified in the preliminary information, depending on the distance of the buyer's place of residence for each product, provided that the legal 30-day period is not exceeded.

5.3 – If the product subject to the contract is to be delivered to a person or organization other than the buyer, the SELLER cannot be held responsible if the person or organization to whom the product is to be delivered does not accept the delivery.

5.4 – SELLER is responsible for delivering the product subject to the contract intact, complete, in accordance with the specifications specified in the order and together with warranty documents and user manuals, if any.

5.5 - Delivery of the contracted product requires that this contract be electronically approved and the purchase price be paid using the payment method chosen by the Buyer. If, for any reason, the product price is not paid or is cancelled in bank records, the SELLER is deemed to be released from its obligation to deliver the product.

5.6 – If the relevant bank or financial institution fails to pay the price of the product to the SELLER due to the unfair or illegal use of the BUYER's credit card by unauthorized persons, not due to the BUYER's fault, after the product is delivered, the BUYER must return the product, which was delivered to the BUYER or to the person or institution specified in the sales contract, to the SELLER within 3 business days. In such a case, the shipping costs are the BUYER's responsibility.

5.7 – If the SELLER is unable to deliver the contracted product within the specified time due to force majeure or extraordinary circumstances such as adverse weather conditions or transportation interruptions, the SELLER is obligated to notify the BUYER. In such cases, the BUYER may exercise one of the following rights: cancel the order, replace the contracted product with a comparable product, if any, and/or postpone the delivery until the impeding condition is resolved. If the BUYER cancels the order, the SELLER will initiate proceedings with the relevant bank within seven days to cancel the BUYER's credit card receipt and refund the relevant amount to the BUYER's account. The transaction will be notified to the BUYER via email. In such cases, the SELLER cannot be held responsible for any delays caused by the bank.

5.8 – If the products delivered to the BUYER and/or the person and/or institution to which the BUYER requests delivery are defective or damaged, the relevant product(s) must be returned to the SELLER within 7 days of the date of receipt by the BUYER for the necessary repair or replacement under warranty conditions, with shipping costs covered by the SELLER. In such a case, after the 7-day period expires, the BUYER must return the product to the relevant service center.

5.9- This contract becomes valid after it is electronically approved by the buyer (after membership is completed).

Article 6

RIGHT OF WITHDRAWAL:

The Buyer has the right of withdrawal within seven (7) days from the date the product, which is the subject of the contract, is delivered to them or to the person/entity at the address they have provided. To exercise this right of withdrawal, the SELLER must be notified by fax or email within this period, and the product must be unused and its packaging undamaged, in accordance with the provisions of Article 7. In the event of exercising this right, a copy of the cargo delivery report certifying that the product delivered to a third party or the Buyer was sent to the SELLER, along with the original sales invoice, must be returned. Within seven days of receipt of these documents, the SELLER must initiate proceedings with the relevant bank to have the product price refunded to the BUYER's credit card account. The SELLER cannot be held responsible for any problems on the bank's part in the refund of the product price. If the original sales invoice is not returned, value added tax and any other legal obligations will not be refunded. The shipping cost of products returned due to the right of withdrawal is the responsibility of the SELLER. Furthermore, the right of withdrawal cannot be exercised for products that cannot be returned due to their nature, single-use products, copyable software and programs, or products that deteriorate rapidly or have expired.

Article 7

COMPETENT COURT:

Consumer Arbitration Committees and Consumer Courts in the BUYER's or SELLER's place of residence shall have jurisdiction over the implementation of this agreement, up to the value declared by the Ministry of Industry and Trade. If the order is confirmed electronically, the BUYER is deemed to have accepted all provisions of this agreement.